Shipping policy

Nexzo Herbs aims to process and deliver orders as quickly as possible.

Order Processing

Orders are generally processed within 1–2 business days.

Orders placed on weekends or public holidays may require additional processing time.

Delivery Time

For deliveries within Pakistan, the estimated delivery time is generally:

2–5 business days

Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Delivery times are estimates and are not guaranteed.

Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated as part of the order process.

Order Confirmation

After placing an order, you may receive an order confirmation and relevant order updates.

Please make sure that your shipping information is accurate and complete when placing your order.

Incorrect Shipping Information

If an order is delayed or returned because the customer provided an incorrect or incomplete address, any additional delivery charges may be the customer's responsibility.

Delivery Delays

Nexzo Herbs is not responsible for delays caused by courier companies, severe weather, public holidays, incorrect customer information, unavailable recipients, or other circumstances outside our reasonable control.

We will, however, make reasonable efforts to assist customers with delayed deliveries.

Damaged Packages

If your package appears visibly damaged upon delivery, please document the damage and contact us as soon as possible with photographs and your order number.

Contact Us

For shipping-related questions:

Nexzo Herbs
Email: nexzoherbs@gmail.com